Do you offer combined shipping?
We do combined shipping for large order for orders in the same invoices.
We use USPS flat rate box for both domestic and international customers.
For Google checkout, you can proceed the checkout and we will only charge the combined shipping amount.
For Paypal, please request the total amount before payment. If you already make the payment via Paypal, we cannot do combined shipping.
How do I return an item and get refund?
For any reason you are not happy with your purchase, please email us prior to the return. Items must not be opened or used and buyers pay return shipping. Once we receive the item, refund will be issued, excluding shipping fee.
Shipping and Handling Time
For Domestic, please allow 3 business days
For International, please allow 3-5 business days
We do not ship on Saturday, Sunday or holidays.
Your credit card will not be charged until the item is shipped out.
SofiaShop strives for 100% feedback. For any reason you are not happy with your purchased, please email us. We will be gladly to resolve any issue prior to leaving negative feedback. Thank you.
What shipping carrier do you offer?
We use USPS First Class or Priority for domestic and USPS International First Class or Priority for international buyers.
If you would like to use other options, please email us.